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08   14

June 2023

Fiera Milano RHOMilan . Italy

Frequently Asked Questions

Our FAQs provide fast answers to many questions regarding participation at ITMA 2023.

Top Questions

For Exhibitors:

Stand build-up

 
  • • 22 May – 3 June 2023: 0800 to 2000 hours

  • • 4 – 6 June 2023:  0800 to 2200 hours

  • • 7 June 2023:  0800 to 1800 hours

  • • Access to halls (8 - 14 June): 0800 to 2000 hours

 

Stand dismantling

  • • 15  - 20 June 2023: 0800 to 2000 hours 

  • • 21 June 2023: 0800 to 1200 hours

 
 

For Visitors:

  • • 8 - 13 June: 1000 to 1800 hours

  • • 14 June: 1000 to 1600 hours

You may view ITMA 2023 exhibitor list here.

Complimentary WiFi will be available throughout the exhibition grounds during the exhibition period only (8 – 14 June).

MiCodmc Group is the appointed official travel agent. For reservations and enquiries, contact MiCodmc here.

Other Questions

I want to know more about

For Exhibitors:

Stand build-up

 
  • • 22 May – 3 June 2023: 0800 to 2000 hours

  • • 4 – 6 June 2023:  0800 to 2200 hours

  • • 7 June 2023:  0800 to 1800 hours

  • • Access to halls (8 - 14 June): 0800 to 2000 hours

 

Stand dismantling

  • • 15  - 20 June 2023: 0800 to 2000 hours 

  • • 21 June 2023: 0800 to 1200 hours

 
 

For Visitors:

  • • 8 - 13 June: 1000 to 1800 hours

  • • 14 June: 1000 to 1600 hours

The venue is accessible by rail, metro, car, bus or taxi. Click here for directions.

You may view ITMA 2023 exhibitor list here.

The floorplan will be available in the first quarter of 2023.

During the exhibition, build-up and dismantling period, minors below the age of 15 years shall not be admitted into the halls. At the sole discretion of the Organiser, minors 15 years old to 17 years old, may be allowed access into the halls under these conditions:

 
  • • Minors must possess a valid work contract with the exhibitor or stand contractor. Indemnity form signed by their employers and guardians must be submitted to the ITMA Service Team.

  • • During show days, minors must produce an indemnity form signed by their parents and/or adults with parental and guardian rights on the minors and/or who are legally responsible for them.

 

The exhibitors/stand contractors and parents/guardians agree to fully release CEMATEX, the Organiser and the Venue from any liability towards the minors, who will be under their exclusive control, authority and responsibility at all times.

Students below the age of 15 years are not allowed to visit the exhibition. For students below the age of 18 years, they are required to produce a completed ‘Attendance of Minor Form’ signed by their parents or legal guardian who are legally responsible for the minors.

 

Discounted badge price will be offered to accredited students. Prices will be available in mid 2022.

As there are no childcare facilities onsite, it is advisable not to bring your child below the age of 15 years to the exhibition centre. CEMATEX, the Organiser and the Venue cannot be held responsible for the child’s well-being.

There are a total of 84 refreshment points within the exhibition centre. Halal, Kosher, vegetarian and vegan meals are available in some restaurants.

 

Please click here to see the list of F&B outlets available in Fiera Milano Rho. Do check back on the list for updates.

Complimentary WiFi will be available throughout the exhibition grounds during the exhibition period only (8 – 14 June).

There are many parking areas available outside Fiera Milano Rho. You can find more information about parking here.

Yes, left luggage service is available onsite for a fee. The left luggage fee will be available in January 2023.

Yes, shuttle buses are available to and from the Malpensa and Milan Bergamo airports to Fiera Milano Rho. Tickets required. Find out more here.

The nearest entrance to the Rho Fiera Railway Station, Passante Ferraviario, Suburban Railways and Trenord, is the East Gate. Click here to find out how to get to the venue.

MiCodmc Group is the appointed official travel agent. For reservations and enquiries, contact MiCodmc here.

Request for letter of invitation can be submitted after you have successfully made payment for your visitor badge. The online visitor badge registration will open from 4th quarter of 2022.

Top Questions

Apply for stand space here.

ITMA's stand space cost is €235 per sqm which includes 18 services.

All stand space applications are for raw space only. Exhibitors are free to choose any stand contractor to work with to build their stands, including shell scheme stands. Alternatively, shell scheme packages will also be made available by our appointed Technical Service Provider, Fiera Milano, when the online e-service platform is open on 6 July 2022.

Other Questions

I want to know more about

Apply for stand space here.

ITMA's stand space cost is €235 per sqm which includes 18 services.

All stand space applications are for raw space only. Exhibitors are free to choose any stand contractor to work with to build their stands, including shell scheme stands. Alternatively, shell scheme packages will also be made available by our appointed Technical Service Provider, Fiera Milano, when the online e-service platform is open on 6 July 2022.

Application documents are only available to the main correspondence person stated in section 1b of the application form. He/she can log into the Exhibitor Centre to retrieve all application related documents via “Download documents/invoices”.

To make changes in your orders related to stand, logistics, advertising, sponsorship and badges, contact our sales team for assistance.

Exhibitor badges are strictly meant for employees of the exhibitng company who are assigned with stand duties (valid from 22 May to 21 June 2023). The number of exhibitor badges entitled is based on the size of the stand. Please refer to the Exhibitor Pass Tool (TTE) for details on your badge entitlement.

Badges for employees and customers can be purchased via the online Exhibitor centre from 1 November 2022. Prices are available in the online system.

Badge prices will be available on the badge registration form on 6 July 2022.

Exhibitors must first register their appointed contractor on the badge registration system for contractors and suppliers. After this is done, the contractor will be able to log in to the system to register the badges for their workers. The contractor badge registration system will open on 6 July 2022.

Exhibitors must indicate the dimensions and weight of their cargo. More information on the custom clearance procedures and documentation required is available on the e-logistics service platform that can be accessed via the Exhibitor Centre.

26 April 2023 is the deadline for A11 services and early bird price on additional services orders. Thereafter, the standard price for all services shall apply.

ITMA 2023 does not appoint an official freight forwarder. Exhibitors are free to contract their own freight forwarding company to handle their shipment up to its arrival at the venue.

For enquiries relating to onsite logistics matters, contact our sales team for assistance.

Before going onsite, exhibitors must submit the insurance form, a stand plan and exhibit layout, and also the compulsory forms available on the e-service platform via the Exhibitor Centre.

Exhibitors can submit their stand plan from 6 July 2022 via the Exhibitor Centre. Note that only submissions via the system will be accepted, and the submission has to be a single file in zip or pdf format.

Check out the Deadlines for Exhibitors here.

For exhibitors' passenger cars, you only need a car park pass.

 

For contractors' or freight forwarders' trucks, you have to register for a pass using Fiera Milano's logistic tool.

Music copyright licensing, one of the 18 services, is included in the stand space rental charge. The licence covers only pre-recorded music and video used during exhibition hours. Live performances are not included.

There are no official stand builders appointed by the Organiser. Exhibitors are free to use any stand builder of their choice.

 

Fiera Milano, the appointed Technical Service Provider, offers shell scheme packages that will be available via the e-service platform from 6 July 2022 onwards.

Exhibitors will enjoy early bird price on service orders received and paid on or before the deadline of 26 April 2023. Thereafter, the standard price for all services shall apply. Check out the 'Deadlines for Exhibitors' here.

Check out the 'Deadlines for Exhibitors' here and take note of the submission deadline for compulsory, technical and non-technical service forms.

The number of parking passes an exhibitor is entitled to is based on the size of the stand (ground floor space). For every 100 square metres of stand space, exhibitors may apply one parking pass per passenger vehicle, up to a maximum of 3 parking passes (e.g. 500sqm stand space entitlement: 3 parking passes). You will receive the e-copy parking pass via email.

All car parking passes for exhibitors can be ordered online via the Exhibitor Centre which will open on 6 July 2022.

Additional parking passes can be ordered online via the Exhibitor Centre which will open on 6 July 2022.

The Start-Up Valley is a new initiative by CEMATEX to spotlight companies in their early stages of development with new and game changing solutions for the textile, garment and fashion industry. More information can be found here.

The CEMATEX Start-Up Grant allows eligible start-up companies to save on participation fees by covering 100% of the stand space rental and construction fee. To find out more details of the eligibility criteria and what the grant covers, click here.

Apply for the CEMATEX Start-Up Grant here. Please create a user account to log in.

All applications for the CEMATEX Start-Up Grant will go through a selection process by our selection panel. Click here to learn more about the selection panelists.

Applicants will be informed of the grant approval result by 28 October 2022. Successful applicants are required to complete their ITMA 2023 space application process here.

Applicants who are not selected for the grant but would like to nevertheless participate in ITMA 2023 can apply for space here.

Applicants selected for the CEMATEX Start-Up Grant must be located in the Start-Up Valley. Applicant who wishes to be located outside of the Start-Up Valley should apply as a ITMA 2023 exhibitor. Apply for space here.

Successful grant applicants will be notified by 28 October 2022 to complete the application process for their participation.

You may order for more stand services via the online service order platform by logging into the Exhibitor Centre.

Successful applicants can expand their reach and increase their brand exposure by presenting at the Innovator Xchange, or participating in the ITMA Sustainable Innovation Award and the ITMA Innovative Video Showcase. Look out for our event updates.

Top Questions

Check your spam/junk folder. If you still do not receive the email 24 hours after successful registration, contact us at [email protected].

No, a unique email address is required as every badge is personalised and is used as the ID to log in to your Visitor Centre account.

You may request for a visa invitation letter by logging in to the visitor centre after you have successfully registered for your visitor badge. Click on "Request for Visa Invitation Letter", provide the required information, and download/print your visa invitation letter.

Other Questions

I want to know more about

You may view the full list of badge prices here.

Check your spam/junk folder. If you still do not receive the email 24 hours after successful registration, contact us at [email protected].

Badges purchased are non-refundable and non-transferable.

No, a unique email address is required as every badge is personalised and is used as the ID to log in to your Visitor Centre account.

Only ITMA 2023 supporting organisations, appointed overseas travel agents and group handling agents enjoy a preferential rate when they buy in bulk. To become a partner, get in touch with us.

No, badges are strictly non-transferable. Checks will be conducted and badges will be voided should the holders differ from the details listed on the badges.

Visitor registration is now open. Click here to register now!

Yes, students can purchase a 5-day badge at €25. Note that student badge will have only access to the exhibition from 10 - 14 June 2023.

Click on "Student Registration" at www.itma.com/dashboard/visitor/login.

Pre-approval of registration will be accorded after student has submitted supporting document(s) as prove of their student status. Supporting document(s) must be presented and verified by the staff at the visitor registration counters on the day of arrival. Payment is to be made over the counter upon successful verification.

No. A unique email address is required to set up each visitor centre account and hence multiple badge registration is not possible.

You may request for a visa invitation letter by logging in to the visitor centre after you have successfully registered for your visitor badge. Click on "Request for Visa Invitation Letter", provide the required information, and download/print your visa invitation letter.

The visa invitation letter is issued with your existing passport number. Hence, we recommend that you renew your passport before requesting for the letter.

You can download your visa invitation letter by logging into your visitor centre account. Click on ‘Download visa invitation letter' and you may download/print your visa invitation letter.

Top Questions

Online registration will open in February 2023. During the exhibition, you can apply at the press centre.

Freelance reporters, editors and photographers must submit an official letter of assignment (on a company letterhead) from a bona fide publisher/editor/producer that states you are covering the exhibition for their organisations.

Other Questions

I want to know more about

Online registration will open in February 2023. During the exhibition, you can apply at the press centre.

Please present an official order from the radio or TV company (original letterhead, no copy allowed). If accompanied by a camera crew, the filming schedule must be submitted before the exhibition opens. The crew must be accompanied by an ITMA staff member at all times.

Freelance reporters, editors and photographers must submit an official letter of assignment (on a company letterhead) from a bona fide publisher/editor/producer that states you are covering the exhibition for their organisations.

Photographers who can show documentary proof that they are working for the media.

The media badge entitles the journalist to attend the ITMA 2023 press conference, receive press releases from the Organiser, and access the media centre and the exhibition during show opening hours.

Photographs are available online or at the onsite media centre during show days.

Email [email protected] or approach press officers at the onsite media centre for assistance.

A press conference will be held on 8 June. Only accredited media personnel will be able to attend it.

Top Questions

You can look forward to the ITMA Textile Colourants and Chemicals Forum, ITMA Nonwoven Forum and Innovator Xchange. For more details please click here.

ITMA also partners leading industry organisations to co-locate their events at ITMA. More details will be shared at a later date.

You can purchase the tickets to the events online. The online ticketing will be open by Q4 of 2022.

Other Questions

I want to know more about

You can look forward to the ITMA Textile Colourants and Chemicals Forum, ITMA Nonwoven Forum and Innovator Xchange. For more details please click here.

ITMA also partners leading industry organisations to co-locate their events at ITMA. More details will be shared at a later date.

The badge price for ITMA Textile Colourants and Chemicals Forum and ITMA Nonwovens Forum are priced at €219 per badge per event.

Innovator Xchange is free for all to attend.

You can purchase the tickets to the events online. The online ticketing will be open by Q4 of 2022.

Yes all conference tickets will be available onsite unless the conference session is fully sold out beforehand.

All conference delegates must first have a valid ITMA badge before they can attend any of the ITMA events.

Please send your queries via the Contact Us form and we will send your message to speakers for them to get in touch with you. You can also activate your ITMAconnect account and search for the speaker's name and send a meeting request. If your request has been accepted, you can start chatting with the speaker via the ITMAconnect platform.

As the congress centre is located right in the middle of the exhibition venue, it is easily accessible via all the gates, depending on which mode of transport you reach Fiera Milano by. See venue plan for more details.

All badges sold are non-refundable and non-transferable.

Innovator Xchange (formerly Speakers Platform) is free for all to attend. You may visit here for more information.

This is a platform showcasing short videos submitted by exhibitors. Exhibitors can submit the videos via the Exhibitor Centre or ITMA website. You may view more information here.

Application for ITMA Sustainability Innovation Award is open to all ITMA 2023 exhibitors and can be submitted via the Exhibitor Centre or ITMA website. More details on the awards can be viewed here.

Please send your request to the Organiser via the Contact Us form and we will get in touch with you.

All invited guest speakers are curated by the respective programme committee.

For interested parties please email your request and profile to [email protected].

Only ITMA 2023 exhibitors are eligible to participate in the call-for-papers submission.

There are two ways you could access the events submission platform to submit the call-for-papers or make an award application.

  • Submission on Exhibitor Centre
  • Submission on ITMA 2023 Website 

For both options, you will be redirected to the events submission platform. You are required to register for an account separately at the events submission platform. Only the nominated person in-charge of events from the collaborator module in the Exhibitor Centre, OR the main corresponding person, will have access to the events submission platform. Please note that it could take up to 3 working days to activate your account from the date of your registration.

Top Questions

ITMAconnect is the new AI-powered one-stop sourcing platform and knowledge hub that allows participants to start their engagements before the exhibition, meet in-person at ITMA, and continue the conversations post exhibition.

Click here to find out more.

There are 6 distinctive features that the platform offer. Make full use of them to enhance your sourcing experience or to keep your contacts engaged while generating new ones to grow your business.

Click here to find out more.

The ITMA 2023 visitor badge includes an ITMAconnect visitor account which can be accessible from 8 March 2023.

 

Non-ITMA 2023 visitors can purchase an ITMAconnect visitor ticket to access the ITMAconnect platform from 15 June 2023.

 

Access to ITMAconnect will end on 14 June 2026. Renewal notice will be sent to you one month prior.

Other Questions

I want to know more about

ITMAconnect is the new AI-powered one-stop sourcing platform and knowledge hub that allows participants to start their engagements before the exhibition, meet in-person at ITMA, and continue the conversations post exhibition.

Click here to find out more.

ITMAconnect is open to ITMA 2023 exhibitors from 15 November 2022, and to ITMA 2023 visitors from 8 March 2023. Non-ITMA 2023 visitors will be able to access ITMAconnect from 15 June 2023.

There are 6 distinctive features that the platform offer. Make full use of them to enhance your sourcing experience or to keep your contacts engaged while generating new ones to grow your business.

Click here to find out more.

As the go-to knowledge hub for the textile community, events will be held regularly throughout the year. From live-streaming, community forums and showcases by technology manufacturers and IP owners, there will be something for everyone.

The ITMAconnect platform solution is provided by Jublia.

Only ITMA 2023 exhibitor are entitled to a Basic-tier exhibitor account on ITMAconnect. If you have yet to apply for a stand space at ITMA 2023, please apply here .

 

Exhibitors may upgrade the subscription plan or order add-on packages according to their needs online at the ITMAconnect eShop from 15 November 2022. Click here to view the plans and packages.

You may view the exhibitor subscription plans and the add-on packages here .

 

These plans and packages can be ordered online at the ITMAconnect eShop from 15 November 2022.

 

Feel free to contact our sales team at [email protected] for any clarification.

You may log in to the ITMAconnect eShop to upgrade your subscription plan and add-on features. This can be done when exhibitors are given access to ITMAconnect from 15 November 2022. Feel free to contact our sales team at [email protected] for assistance.

All ITMA 2023 exhibitors will enjoy the complimentary Basic-tier subscription till 14 November 2026.

 

For upgraded subscription plans, there are a total of 4 subscription periods for ITMA 2023 exhibitors to enjoy the features. Each subscription period is one year.

 

The 4 subscription periods are:
Period 1: 15 Nov 2022 to 14 Nov 2023
Period 2: 15 Jun 2023 to 14 Nov 2024
Period 3: 15 Jun 2024 to 14 Nov 2025
Period 4: 15 Jun 2025 to 14 Nov 2026

 

Feel free to contact our sales team at [email protected] if you need further clarification.

All ITMA 2023 exhibitors will enjoy the complimentary Basic-tier subscription till 14 November 2026.

Continue to enjoy complimentary subscription to ITMAconnect after 14 November 2026 by booking your stand space at ITMA 2027.

Exhibitors may log in to the ITMAconnect eShop to manage their subscription plan. This can be done when exhibitors are given access to ITMAconnect from 15 November 2022.

Yes, there are several advertising opportunities that you can consider to enhance your company's presence on the platform, promote your products to potential buyers or drive traffic to an online event that you are organising on ITMAconnect. For details, please contact our sales team at [email protected].

You may log in to ITMAconnect (from 15 November 2022) via the "LOGIN" button on the top right of ITMA's website. On 15 November 2022, an initial email will be sent to your company's ITMA 2023 main corresponding person to set up the exhibitor staff accounts (entitlement varies according to subscription plan). Thereafter, an activation email with log-in instructions will be sent to the respective staff. Should you require any assistance, please contact us at [email protected].

As an exhibitor, you will be able to connect with visitors and other exhibitors.

Visitors will have access to the platform from 8 March 2023. Prior to this date, make use of the window period to set up your digital space, upgrade to a plan that meets your needs and consider the advertising opportunities to enhance your online presence. You can also explore and start connecting with other exhibitors to explore collaboration opportunities.

The ITMA 2023 visitor badge includes an ITMAconnect visitor account which can be accessible from 8 March 2023.

 

Non-ITMA 2023 visitors can purchase an ITMAconnect visitor ticket to access the ITMAconnect platform from 15 June 2023.

 

Access to ITMAconnect will end on 14 June 2026. Renewal notice will be sent to you one month prior.

Rates for the ITMA 2023 visitor badge (which will include access to ITMAconnect) as well as ITMAconnect visitor ticket are expected to be announced in the first quarter of 2023.

ITMA 2023 visitor badge and ITMAconnect visitor ticket will open for sale in the first quarter of 2023. Click here to join our mailing list and be informed when visitor ticket sales starts.

There will be no refund for any cancellation. To cancel your ITMAconnect visitor account, please write to [email protected].

Yes. Access to ITMAconnect will end on 14 June 2026. Renewal notice will be sent to you one month prior.

All exhibitors participating at ITMA 2023 will have a presence on ITMAconnect. You can now source from the largest online listing of textile manufacturers and innovators.

No. Visitors can only connect with exhibitors.

No. You are not required to purchase a separate ticket to access ITMAconnect. Your visitor badge to ITMA 2023 will include access to ITMAconnect.

Non-ITMA 2023 visitors can purchase an ITMAconnect visitor ticket to access the ITMAconnect platform. Do note that you can only access the platform from 15 June 2023.

Users accessing ITMAconnect as an exhibitor will need a staff account. The appointed exhibitor administrator can log into their Exhibitor Centre to assign a staff account.

All ITMAconnect staff account users will be able to set up their digital space by clicking the profile icon on the top right of their ITMAconnect account. Select 'My Company' to upload your company logo, banner, video and PDF. To upload product catalogues, please select 'My Product'.

Click on the profile icon at the top right of your ITMAconnect platform and select 'My Profile'.

To adjust your availability, go to My Schedule and then Time Availability, just cross or tick by clicking to set your available and unavailable time slots.

Green: The time is scheduled for your meeting Yellow: The time is available for your meeting

Grey: The time is not available for your meeting

*Important* Please indicate your available meeting slots and confirm your schedule before exploring the platform. This will ensure that all your meetings are scheduled within your available time frame.

Click CONFIRM button to save your time availability.

For scheduled video meetings, click on the Message icon followed by the person that you would like to reschedule the meeting with. Then click on the Video icon and to delete the existing scheduled meeting. You will then be able to schedule a new video meeting.

For onsite meetings, click on 'My Schedule'. Then click the "Reschedule" button and select an alternative time-slot to schedule the meeting.

Click 'Meet' and 'Done' to confirm your new meeting schedule.

Important Note: Meetings that have been rated as "no-show", you will need to contact [email protected] to reschedule your meetings with the same user.

To send a meeting request to someone, go to Meet menu on the left side and click on Search, click on Meet button, choose any format of the meeting. Enter an optional message to the other party, click "Send meeting request" to confirm your arrangement. You could specify any interests or products to increase the focus of your meetings if any.

Note: All meeting requests require a mutual confirmation from the other party and they will be reminded on a timely basis (depending on their email frequency), about your requests to them.

Most events will be available for streaming directly on ITMAconnect. Should a separate registration or password be required, the registration link can be found in the event details.

Events that have passed will be listed in the On-demand section where users can stream the videos anytime.

Top Questions

ITMAnetwork is an initiative launched by ITMA Services to allow subscribers to receive timely updates on ITMA and ITMA branded exhibitions and services.

You may unsubscribe by clicking the unsubscribe button below each e-mail. For more information, please read the Privacy Notice.

Other Questions

I want to know more about

ITMAnetwork is an initiative launched by ITMA Services to allow subscribers to receive timely updates on ITMA and ITMA branded exhibitions and services.

You may unsubscribe by clicking the unsubscribe button below each e-mail. For more information, please read the Privacy Notice.

 

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